EECS
EECS

DCO > Contact

Email Support

We are able to answer almost all questions and resolve most issues most easily through email. You will recieve a response from a DCO staff member who is knowledgeable in the appropriate area. During normal business hours, most emails will receive responses within an hour, and oftentimes sooner. Outside of normal business hours, the mailbox is checked regularly by DCO staff members, but non-urgent requests may not be responded to until regular business hours.

Please email help@eecs.umich.edu.

Weekday Phone Support

We can also be reached by phone during normal business hours. If, for any reason we do not answer, please try again a few minutes later! It's likely that we are working with another customer.

Name Location Phone Supported Services
George Kroslak 2917 BBB (734) 764-5543 Windows, Windows Printing
Jacob Hayward 2917 BBB (734) 763-9351 Web Applications
James Perretta 2917 BBB N/A Autograders
Laura Jones 2917 BBB (734) 936-2978 Linux, GPU servers
Matthew Mayfield 2917 BBB N/A Autograders
Don Winsor 4401 EECS (734) 764-8543 Linux, Linux Backups, Raspberry Pis, Policy
Liz Zaenger 4401 EECS (734) 647-1822 Linux, Windows, Phorum
Joel VanLaven 4403 EECS (734) 764-6570 Linux, Windows, Software Subscription
Linda Randolph 4403 EECS (734) 764-3304 Mac, Mac Backups, Admin Software
Sylvie Reeves 4403 EECS (734) 764-3304 Mac, Mac Backups, Admin Software
Bobbi Movens 4316 EECS (734) 647-1748 Instructional Labs, Macs, Mac Printing
Chris Puzzouli 4316 EECS (734) 763-1483 Web Applications
Rob Giles 4316 EECS (734) 763-9296 Instructional Labs