DCO > Knowledge Base

If you have a question that is not covered below, feel free to contact us.

Accounts & Email

• How do I apply for an EECS account?
• How do I change my password?
• How do I setup an auto-reply email vacation message?
• How do I setup an email client for spam filtering?
• How can I transition from using Eudora to Mac Mail?
• All of my IMAP folders have disappeared! How can I fix this?
• When I send an email message using Outlook, the recipient receives multiple copies! How can I fix this?
• How do I change my Samba password?
• How long does my EECS account last after graduation?
• Can I get a list of all the available public servers?
• How do I reset my Windows Active Directory (UMROOT) password?

Services

• I require assistance with a Software Subscription program. Who should I talk to?
• I would like to reserve an EECS room. How can I do this?

Networking

• I'm having trouble connecting to the 'CAEN' wireless network. How can this be resolved?
• I'm having trouble connect to EECS machines from home. They appear to be offline. Can this be fixed?

Hardware

• How can I find drivers for common EECS printers?
• How do I add a printer to my computer?
• I just purchased a network printer. How do I start using it?
• How do I add the new Xerox copiers to my computer? (priv3817, priv3313a).

Software

• What is SSH?
• How can I generate new SSH keys?
• How can I use public keys in SSH to login without a password?
• I've heard that I can get copies of Mac OS from DCO. Is this true?
• I've heard that I can get copies of Windows from DCO. Is this true?
• I've heard that I can get copies of Linux from DCO. Is this true?
• I would like to login to my Windows machine remotely. How can I do this?
• I installed Windows Vista using DCO media but I keep getting an error when I try to activate. How can I fix this?
• How do I activate the copy of Windows Vista that I checked out from DCO?
• How do I activate the copy of Windows 7 that I checked out from DCO?

Security

• How can I protect my machine from Viruses, Malware, and Spyware?
• Do I need to be concerned about printer security?
• Where can I find fingerprints for DCO servers?
• How do I install the UM Web Certificate Authority certificate?

Web

• How do I create a website on the EECS web server?
• What is a '.htaccess' file and how can I use it in my website?
• How can I promote my website? I'd like it to be visible in search engine results.
• I am receiving errors while trying to access EECS webpages, noticed a problem/inaccuracy on a page, or found security issues on the webpages. Who should I contact?
• I need helping learning HTML so that I can create my own website. Where can I learn?
• How do I renew my IP address?

Miscellaneous

• Why is the conference room scheduled all day for 'Repair'?

Do you need further assistance? We're here to help. Give us a call, send an email, or just stop by one of our offices.

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